Reviewed · SPA & HOT SPRINGS

Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava

★ 5.0 · 11 reviews 3 hours (approx.) From $131 Operated by Mallorca Wellness Spa - Hipotels Gran Playa de Palma · Bookable on Viator
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The best part of the Best Friends Ritual is its simple rhythm: treatment first, spa time after, with a glass of cava to mark the occasion. You share a private treatment room with a friend, and professional therapists handle the massage and mini facial.

I like the warm indoor pool and hydromassage area, especially if you want more than a quick treatment. I also like the practical setup: a towel is supplied, lockers are available, and the spa sits near public transportation in Playa de Palma.

The main caution is value. At $131.25 per person, this is not a full luxury resort day, and the facilities may feel limited or crowded at busy times. Bring swimwear and slippers, and confirm exactly what your package includes before you arrive.

Key points to know before booking

  • Private treatment room: Your group has the massage and mini facial together in a private space.
  • Three hours at Mallorca Wellness SPA: The time includes both treatments and use of the indoor pool, sauna, steam room, and other facilities.
  • Aromatherapy massage is the star: Previous sessions have been praised for gentle pressure, calming scents, and attentive therapists such as Nataly, Consuelo, Marcela, Mara, Cristina, and Raquel.
  • Bring your own swimwear and slippers: One towel per person is included, but water and slippers are not.
  • Cava is part of the ritual: The experience advertises a complimentary glass, though one treatment description calls it prosecco, so confirm the exact drink when booking.
  • A few facility limits matter: The pool area is not huge, the Turkish bath may occasionally be out of service, and a water machine has not always been available.

A three-hour reset in Playa de Palma

Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava - A three-hour reset in Playa de Palma

The Best Friends Ritual is designed for two people who want a shared break from sightseeing, sunbathing, or hotel time. You arrive at Mallorca Wellness SPA Gran Playa de Palma, at Avinguda de Fra Joan Llabrés 22, and settle into a treatment followed by free use of the spa area.

This is not a sightseeing tour. You will not move around Mallorca or receive a guided introduction to the island. The appeal is more focused: a few quiet hours, professional hands, warm water, and a chance to slow down with a friend.

The spa is open daily from 11 a.m. to 7 p.m. during the stated operating period. That gives you useful flexibility, though a three-hour booking can take up much of the afternoon. I would avoid arriving right before closing, since you want enough time to enjoy the pool and heat rooms instead of rushing through them.

The experience is private for your own group. That makes it a good choice for friends, siblings, couples, or two people celebrating a birthday or simply needing a break together. It is also offered in English, and most people can take part.

More spa and massage bookings in Mallorca:

What happens in the treatment room

The Best Friends Ritual combines an aromatherapy massage with a mini facial. The treatment itself is the heart of the booking, so set aside any expectation of a large beauty menu or an all-day resort program. You are paying for a compact wellness session with spa access attached.

The massage uses scented oils and is intended to calm rather than provide a hard sports massage. Details about pressure and timing are not specified, so tell the therapist what you need at the start. If you have a sore neck, tight shoulders, or a particular area that bothers you, say so clearly before the massage begins.

Specific therapists praised in past visits include Nataly, Consuelo, Marcela, Mara, Cristina, and Raquel. You may not receive one of those therapists, but the repeated praise for gentle technique, friendly service, and careful attention gives you a useful sense of the treatment style.

One particularly practical point is that the massage can be very relaxing. You might feel sleepy afterward, which is exactly what many people want from this kind of appointment. Plan your day accordingly. A rushed museum visit or a demanding activity immediately afterward may not be the best match.

The mini facial adds a shorter skincare treatment to the massage. It gives the experience a little more variety than a massage alone, but the information provided does not specify the products, steps, or length. If you have sensitive skin or allergies, ask what will be used before treatment begins.

Enjoying the indoor pool and hydromassage area

Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava - Enjoying the indoor pool and hydromassage area

After your treatments, you can use the day spa facilities during the allotted visit. The indoor pool includes a hydromassage area, so you can continue relaxing without leaving the building.

The pool room has been described as warm and comfortable, which matters after a massage. You can sit by the pool, use the hydromassage section, and let the treatment settle before moving to the heat rooms.

Still, keep your expectations realistic. This is a hotel spa, not a giant thermal complex. The pool is described as small, and the facilities are limited compared with a large destination spa. At busy times, especially when hotel families are using the area, the atmosphere may feel less peaceful than you hoped.

That is the biggest difference between a good visit and a disappointing one. If you want a quiet, private pause with a friend, this package can work well. If you want hours of silence, several pools, a long list of thermal circuits, or a grand relaxation hall, the setting may feel modest for the price.

Sauna, steam room, and cold bath

Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava - Sauna, steam room, and cold bath

The spa includes a Finnish sauna, steam room, and cold bath. Used in a sensible order, these facilities give you more to do than simply lying beside the pool.

The sauna offers dry heat, while the steam room provides a more humid setting. The cold bath gives you a sharp contrast after the heat. You do not need to use every facility, and you should take breaks, drink water, and stop if you feel uncomfortable.

There is one important practical warning. The Turkish bath, or steam room, has not always been working. Equipment can change, but you should not assume every heat facility will be available on the day. A missing water machine has also been an issue at times, so bringing a bottle of water is sensible, even though bottled water is not included.

The spa also has relaxation beds, changing rooms, and lockers. These small conveniences matter because you can move between the treatment and pool area without carrying your belongings around. One towel per person is included, but you must bring your own swimsuit and slippers.

Same island, a completely different afternoon:

A private experience, with a public spa area

The treatment room is private for your group. The wider spa area is not necessarily private, so the two parts of the experience feel different.

That distinction is worth understanding before you book. You and your friend can enjoy the massage and facial without sharing the room with strangers. Once you enter the pool, sauna, or relaxation area, other spa users may be present.

The private setup makes this more personal than a standard open treatment appointment. You can share the occasion with a friend and then relax together afterward. It is a better fit for conversation and companionship than for someone seeking complete solitude.

The atmosphere has generally been described as clean, welcoming, and comfortable. Past treatment sessions have received especially strong praise for professional, friendly service. That human touch can make a simple spa package feel much more special.

On the other hand, cleanliness and calm do not guarantee quiet. The pool area can become crowded, and family use may change the mood. If peace and quiet are your top priority, ask about quieter booking times before you commit.

Is $131.25 per person fair?

At $131.25 per person, the price is reasonable only if you plan to use the full package. You are paying for an aromatherapy massage, mini facial, spa access, a drink, and roughly three hours at the property. For two people who want an easy shared treat without arranging several separate bookings, that convenience has real value.

The price looks less attractive if you mainly want a large thermal spa. The pool is small, the facilities are not extensive, and the steam room or Turkish bath may not always operate. You could leave feeling that the treatment was excellent but the overall setting did not match the price.

There has also been confusion in at least one booking situation about whether spa access was included with treatment or charged separately. This particular Best Friends Ritual states that day spa access is included, but I would still confirm the inclusions at checkout and on arrival. Ask specifically about the pool, sauna, steam room, towel, and drink.

The complimentary cava adds a pleasant finishing touch, but it is not the reason to book. The massage and private treatment are the main value. The drink works best as a small celebration at the end, not as a major part of the package.

One wording detail is worth checking. The main description calls the drink cava, while another part refers to prosecco. These are not exactly the same wine, so if the drink matters to your plans, confirm what will be served.

Practical details that make the visit easier

Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava - Practical details that make the visit easier

The spa is at Mallorca Wellness SPA Gran Playa de Palma, close to public transportation. The meeting point and ending point are the same, so you do not need to arrange a separate return transfer.

A mobile ticket is accepted, which keeps the arrival simple. Bring:

  • Swimwear
  • Slippers or flip-flops
  • A bottle of water
  • Any personal skincare products you need
  • A little extra time for changing

The spa supplies one towel per person. Bottled water, slippers, and swimwear are not included.

The activity is offered in English, and most people can participate. The available information does not provide detailed accessibility specifications, so contact the provider if you need step-free access, special changing facilities, or other assistance.

Free cancellation is available if you cancel at least 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund. Confirmation is normally issued at booking, but reservations made within two days of the visit may take up to 48 hours to confirm, subject to availability.

Who will enjoy this ritual most

Best Friends Ritual: mini facial + aromatherapy massage + day SPA + glass cava - Who will enjoy this ritual most

I would recommend this experience to two people who want a straightforward, shared wellness break. It suits a birthday treat, a relaxed afternoon during a beach holiday, or a rainy-day alternative to outdoor plans.

It is especially appealing if the massage matters more to you than having a huge spa complex. The repeated praise for the therapists suggests that the hands-on treatment is the strongest part of the visit. If you want gentle, calming work with aromatherapy scents, this is the right direction.

You should be more cautious if you expect a silent luxury retreat. The pool area may be shared and busy, the facilities are compact, and some equipment may be unavailable. The price requires you to value the private treatment and the convenience of the combined package.

You also need to be comfortable bringing your own swimwear and slippers. Forgetting either one can make the spa portion less enjoyable, and neither is supplied.

Should you book the Best Friends Ritual?

Book it if you want a private massage and mini facial for two, followed by a warm pool, hydromassage, sauna, steam room, and a small celebratory drink. The three-hour format is easy to fit into a Mallorca holiday, and the location in Playa de Palma makes it practical for people staying nearby.

Skip it if your main goal is a large, quiet thermal complex with extensive facilities. At $131.25 per person, the experience earns its price through the treatment and shared occasion, not through the size of the spa.

My best advice is to confirm the exact inclusions, ask whether the Turkish bath is operating, and choose a quieter time if possible. Do that, bring water and swimwear, and you will have a much clearer idea of what you are buying.

FAQ

How long does the Best Friends Ritual last?

The experience lasts approximately three hours, including the treatments and day spa access.

What treatments are included?

The ritual includes an aromatherapy massage and a mini facial treatment.

Is spa access included?

Yes. The experience includes access to the indoor pool, hydromassage area, gym, Finnish sauna, steam room, cold bath, relaxation beds, changing room, and lockers.

Is a towel provided?

Yes. One towel per person is included.

Do I need to bring swimwear and slippers?

Yes. Swimwear and slippers are not included, so you should bring both. Bottled water is also not provided.

Where does the experience take place?

It takes place at Mallorca Wellness SPA Gran Playa de Palma, Avinguda de Fra Joan Llabrés 22, Platja de Palma, Palma, Mallorca. The activity ends at the same location.

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